What information is on the Booking Confirmation email for the Escapade Pass? (Need to Know)

It's confirmed - you are now officially a Gripped Annual Passholder!

You're now a member of Gripped Aerial Adventures. That means you can visit us any time you like, for as long as you like (as long as we're open!) At Gripped, the adrenaline never stops - and you've got a golden ticket to as much zipping, sliding and jumping as you can handle. We hope we'll be seeing a lot of you...!
Before you embark on your very first aerial adventure, you MUST set up an account to allow you to make bookings. If you have not already set up an account, please do so here.

Important things to check out:
Our opening times calendar (to figure out when you'll be making your next visit!)
Our souvenir video offer - want a first-person view of your Gripped adventures, either for the memory book, or for your social media? Clip on one of our viewpoint cameras and capture the memory!
Our Instagram - follow us on social media for some great clips from fellow Gripped-goers, plus all the latest info on special events, deals and news from Gripped

UNABLE TO MAKE IT TO YOUR BOOKING?
If you're unable to attend a booking you've made, please cancel it through your online account so your slot can be released to another passholder to enjoy. You can do this by logging into your account, viewing your upcoming bookings, and clicking the 'cancel booking' button.
Otherwise - log into your account, book your next visit, and we hope to see you soon!

A Gripped Annual Pass offers free unlimited visits to Gripped during advertised opening hours.

If you upgrade to an annual pass, we'll refund the cost of your day tickets.

These terms and conditions apply at all times

We may change, at any time, our terms and conditions and any rules relevant to how we run Gripped. These terms and conditions replace any previous version.

Unless stated otherwise, all Annual Passes are for a period of 12 months from the date of purchase. Within these 12 months, our regular yearly opening dates and daily opening times will still apply. Please see our opening calendar for more details on when we're open.

Pass Holders are only able to book three dates at one time. Another booking can be made once a member has attended Gripped for one of their three initial bookings.

Entrance to Gripped will not be allowed without a valid Annual Pass on their account.

Any change of address and account details must be notified in writing by email to hounslowinfo@begripped.com.

Gripped Annual Pass fees are paid in full at the time of application by card.

In all cases, we will not refund Annual Pass payments.

Annual Passes are non-transferable. Any misuse of the pass (including another person using your card) will result in confiscation without compensation and refused entry for that person.

We accept no liability for loss or damage to customers’ or their children or guests’ property on our premises or in the car park.

To protect all our customers, children and guests’ safety, any Gripped guest must follow all health and safety guidelines as instructed, and pay particular attention to all notices and signs relevant to health and safety. If you do not understand a notice or sign, please ask one of our team members.

Management reserves the right to refuse entry and revoke an Annual Pass at any time without refund.

Last admission is always three hours before the stated closing time.

We require each member to have a full, clear image of their face attached to their pass. If this is not fulfilled, Pass Holders may be denied entry. All Pass Holders are required to have their image electronically recorded on our system for photographic identification. If we suspect fraudulent use of the Annual Pass, we will suspend or cancel a member’s pass.

Click here for the latest Escapade Annual Pass Terms and Conditions.